Delivery, warranty & refunds

We deliver across Ghana. Orders placed before 2pm on a business day are dispatched the same day; orders after that are dispatched the next business day.

• Accra & Tema: same day.
• Other regions: 1–2 business days.
• Store pickup: ready within a few hours, collect during opening hours.

Delivery fees are shown at checkout and depend on your location. You'll receive tracking details once your order is dispatched.

Warranty length varies by product and is confirmed at the point of sale. As a general guide:

• Used devices: usually 3 months.
• New devices & accessories:6 months.

All warranties cover manufacturing defects.

The warranty does not cover:

• Accidental damage, liquid damage, or cracked screens.
• Wear and tear, or damage from unauthorised repairs.

To make a claim, contact us with your order number and a description of the issue. We'll arrange inspection, repair, or replacement as appropriate.

Changed your mind? You can return most items within 5 days of delivery, as long as they're unused and in their original packaging with all accessories.

• Approved refunds are processed within 5–7 business days to your original payment method.
• Faulty or incorrect items are returned and refunded at no cost to you.
• Return shipping for change-of-mind returns is covered by the customer.

To start a return, reach out through ourcontact page with your order number.